Refund Policy

All tickets purchased to Music Fest Orlando 2024 are considered non-refundable. Music Fest Orlando is a rain-or-shine event. Refunds are not provided under any circumstances including postponement of the event dates, change of venue, artist cancelations from the lineup, weather, or other acts of God.

Artist No-shows

When you purchase a ticket to Music Fest Orlando, you are purchasing a ticket to the festival “as a whole” regardless who performs or is advertised on the lineup. You are not purchasing tickets to a concert for a specific artist or act, and Music Fest Orlando does not sell tickets to specific artist performances. If an act which was advertised on the schedule cancels, does not show, or is not able to play for whatever reason at the event, your ticket shall remain non-refundable.

Postponement of Event

If the event overall needs to be rescheduled for any reason, your ticket shall be made valid for the rescheduled dates and shall remain non-refundable. In the case of a complete festival postponement, we will make your non-transferrable tickets transferrable to a third party if you so desire.

Change of Venue

Your tickets shall remain non-refundable and will be valid for entry and attendance at a new venue shall Music Fest Orlando have to move the event for any reason.

Weather & Acts of God

This is a rain-or-shine event. All tickets shall remain non-refundable in the case of bad weather, rain outs, or acts of God.

Complete Cancelation of Event

If Music Fest Orlando cancels the event in its entirety, and does not postpone the event, all tickets shall be refunded.

Transferred Tickets or Third Party Tickets

All tickets purchased from a third party, or tickets transferred to another party shall be non-refundable under all circumstances including complete event cancelation.

 

Music Fest Orlando reserves the right to adjust this policy at any time. You agree to be bound by the terms and conditions herein by purchasing any item or ticket from Music Fest Orlando.