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After tickets are purchased, all customers will receive an email confirmation of the purchase. Physical tickets will be mailed, or customers can request a emailed transferred ticket that can be scanned at the gate day of show or can request to pick up tickets at will call day of show. For express delivery if chosen please allow at least 2 business days for your order to arrive. If the order is not received 2 days prior to the show, please contact Etix at 1-800-514-3849 (Etix Customer Support)